Orientation summary — a fast, cited starting point, not a substitute for reading the filings. Generated from the public ECFS record.
Public comments — 4,912 filings
Sentiment of the general public's web-form comments — separate from the industry positions. 4,912 comments, 509 distinct versions after grouping form letters.
Bottom line: Public comments run about 5-to-1 opposed. This reflects the volume of public write-in comments — not the weight of legal argument, or the standard the FCC applies.
Estimated split: 16% support · 82% oppose · 2% other. Support = wants the FCC to adopt/keep the action; Oppose = wants it rejected; Unclear = neutral or off-topic.
How we know: 75% of comments are grouped form letters classified exactly; the rest are estimated from a random sample of 310 distinct comments.
Top themes
- regulation reversal shameful — 1,253 (oppose)
- sheriff commissions — 102 (oppose)
- prison phone reform — 41 (support)
- sheriff department profits — 40 (support)
- regulation reversal — 31 (oppose)
- deaf access — 29 (support)
- phone reform — 18 (support)
- off-topic — 17 (other)
What people wrote
- OPPOSE: “The FCC's sudden reversal of its position on regulations passed unanimously in 2024 is a plainly shameful. It delays more than four decades of necessary relief for those who need it most, families with incarcerated loved ones. I urge the FCC, under the leadership of Chairman Bren” — 1,206 filed this
- OPPOSE: “The FCC's sudden reversal of its position on regulations passed unanimously in 2024 is plainly shameful. It delays more than four decades of necessary relief for those who need it most: families with incarcerated loved ones. I urge the FCC, under the leadership of Chairman Brenda” — 17 filed this
- OPPOSE: “'The Federal Communications Commission Wireline Competition Bureau | Pricing Policy Division Attention: Stephen Meil Docket No. 47 CFR Part 64 [WC Docket Nos. 12-375, 23-62; FCC 24-75; FR ID 237560] I am writing as a member of the JustUS Coordinating Council (JCC), and to suppo” — 15 filed this
- OTHER: “Hi there, do it!” — 14 filed this
- SUPPORT: “I am writing in support of making communication accessible for deaf, CODA (Children of Deaf Adults), and/or disabled incarcerated people. They must have access to necessary accommodations, including video phones. Deaf, CODA, and/or disabled incarcerated people should not experien” — 2 filed this
- SUPPORT: “In 1990, or 3 decades ago, the ADA was passed in the spirit of equal access for all. Currently however, Deaf people in prisons or Deaf people with loved ones in prisons do not have equal access to rehabilitation services nor communication services. The fees for any incarcerated p” — 2 filed this
How this sentiment is measured
We read the public express comments from the FCC's ECFS record, group identical form letters and count them exactly, then classify a random sample of the distinct versions and extrapolate to all 4,912 comments. This is public sentiment only; it is not a measure of the legal merits or how the Commission will rule.
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