Orientation summary — a fast, cited starting point, not a substitute for reading the filings. Generated from the public ECFS record.
Public comments — 1,515 express filings
Aggregate sentiment across the public's web-form comments (1,254 distinct versions after grouping form letters; 21% classified). Public opinion, separate from the industry positions.
Sentiment: 26% support · 73% oppose · 1% other
Top themes
- privacy concerns — 87 (oppose)
- consumer protection — 41 (support)
- credit union communication — 32 (oppose)
- communication impact — 27 (oppose)
- regulatory conflict — 23 (oppose)
- essential communication — 16 (oppose)
- stop robocalls — 13 (support)
- call blocking concerns — 12 (oppose)
What people wrote
- “I oppose any FCC rule that would require ordinary phone users, including prepaid users, to provide government-issued identification numbers, identity documents, physical addresses, alternate phone numbers, or similar personal information as a condition of obtaining or renewing ph” — 71 filed this (oppose)
- “Bad actors are using increasingly sophisticated technology to impersonate banks in calls and text messages and misleading consumers into giving out personal information and account details. Not only does this activity harm consumers who lose their hard-earned money, but it also d” — 41 filed this (support)
- “Chairman Pai, Dear Chairman Pai and FCC, I am on the leadership team at Royal Credit Union, $2.5B, and we serve over 200,000 Members in northwest Wisconsin and the Twin Cities Metro area in Minnesota. We are concerned about the FCC’s Declaratory Ruling that will allow telephone ” — 32 filed this (oppose)
- “Chairman Pai, I am concerned the FCC’s ruling conflicts with the encouragement the Consumer Financial Protection Bureau, National Credit Union Administration and other financial regulators have given financial institutions to use modern communication methods to provide time-sens” — 15 filed this (oppose)
- “Chairman Pai, Credit union members own their credit union. Therefore, they need and expect to receive calls and texts from their credit union. These communications contain critical information, including fraud alerts, account alerts, collection information among other things. ” — 14 filed this (oppose)
- “Chairman Pai, As a member/owner of a credit union and a consumer that you are here to protect, I am requesting that you review the full rule making of the Telephone Consumer Protection Act and ensure it falls in line with today’s technology and it’s true intent. This specifi” — 11 filed this (oppose)