Orientation summary — a fast, cited starting point, not a substitute for reading the filings. Generated from the public ECFS record.
Public comments — 75 filings
Sentiment of the general public's web-form comments — separate from the industry positions. 75 comments, 73 distinct versions after grouping form letters.
Bottom line: Public comments run overwhelmingly opposed. This reflects the volume of public write-in comments — not the weight of legal argument, or the standard the FCC applies.
Estimated split: 92% oppose · 8% other. Support = wants the FCC to adopt/keep the action; Oppose = wants it rejected; Unclear = neutral or off-topic.
How we know: 83% of comments are grouped form letters classified exactly; the rest are estimated from a random sample of 73 distinct comments.
Top themes
- health concerns — 12 (oppose)
- emergency reliability — 9 (oppose)
- disability access — 6 (oppose)
- service reliability — 6 (oppose)
- landline necessity — 5 (oppose)
- service inadequacy — 4 (oppose)
- service necessity — 4 (oppose)
- elderly protection — 3 (oppose)
What people wrote
- OPPOSE: “ATT's bid to discontinue landline phone service by June 2027 in California is a direct violation of The Elder Abuse and Dependent Adult Civil Protection Act (EADACPA) in California. Removing landlines from elderly and dependent adults constitutes: – Neglect by not providing med” — 2 filed this
- OPPOSE: “I’m writing to urge you to OPPOSE AT&T’s attempt to renege on their COLR (Carrier of Last Resort) obligation. Mobile and Voice over Internet Protocol DO NOT serve as a substitute for landlines. When ATT first attempted to get rid of landlines in California, over 6,000 people wrot” — 2 filed this
- OPPOSE: “While some consumers may believe other services as interchangeable with traditional switched access service, I absolutely do not. For one, I am disabled by multiple disabilities, which precludes me entirely from using cell phones or any other wireless gadgets. My landline is my O”
- OTHER: “DRAFT [Due May 26, 2026] Before the Federal Communications Commission Washington, D.C. 20554 In the Matter of Reforming Legacy Rules for an All-IP Future Accelerating Network Modernization ) ) ) ) ) WC Docket No. 25-311 WC Docket No. 25-208 Comments of The Crossville ”
How this sentiment is measured
We read the public express comments from the FCC's ECFS record, group identical form letters and count them exactly, then classify a random sample of the distinct versions and extrapolate to all 75 comments. This is public sentiment only; it is not a measure of the legal merits or how the Commission will rule.